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How to make a Facebook Profile Backup

Keeping track of your company’s Facebook records.

While the adoption of social networks as marketing tools by companies was initially slow, it has accelerated to the point where few companies are without at least one social profile.

The rise of social networking for business has brought with it many varied challenges. Not least among the challenges is the need to keep company records. Many companies still do not realise that much of the content on social networks like Facebook and Twitter does constitute Records.

As with company emails, social networking is all about communication. This communication comes in the form of messaging, comments, and a variety of posts that may include photos and video. Not to mention companies now have access to vast quantities of personal information of the people they have interacted with.

With the above in mind, you must realise that social network data is important and needs to be handled with care. The PoPI Act, which will come into effect soon has strict controls on personally identifiable information. Therefore, it is time to start thinking about social networks as being a part of your Records and Information Management Programme.

A key part of any RIM Programme is backups. Did you know you can, in fact, create a Facebook Profile Backup*? Well, you can, and we will take you through the steps you need to follow to create your own Facebook Profile Backup.

Now while the chances are slim that Facebook will ever lose your profile data, downloading it, and storing it yourself does make it easier for you to work with in some ways.


1. The first thing you will need to do is log in to your Facebook account.

2. Then select the drop-down arrow at the top right-hand side of your screen and select the ‘Settings’ option.

Facebook Profile Backups 1

3. Next, you need to look underneath of the options for a link that reads, “Download a copy of your Facebook data”

Facebook Profile Backups 2

4. Next, you will need to follow the steps given to you by Facebook. Be sure to have your password handy and to check the email you use with Facebook after following the first steps.

5. Be sure to secure the backup file as it contains lots of sensitive data.

If you need to make a backup of Facebook Profiles as well as Pages for your company then there are a number of third-party software options to look at.



Backupify allows you to make backups of both your Facebook Pages and Twitter accounts. Also included is storage space as well as security. For more info go to https://www.backupify.com/pricing/social-media



SocialSafe allows you to download your social network account information to your computer. It includes some handy features like a Photo Organiser and Viewer as well as password protection. For more info visit: http://www.socialsafe.net/business



Archive Social allows you to make continuous backups of multiple social media accounts and includes unlimited data storage. To find out more visit: http://archivesocial.com/



Frostbox is another option to consider. You can make backups of a number of social networks including Facebook, Twitter, and LinkedIn. To learn more click this link: http://www.frostbox.com/


The fact is social networks have created many growth opportunities for companies. However, these opportunities come with a certain amount of responsibility too. Keeping track of your company’s social media data is important and should not be an afterthought but rather a priority.



* A Facebook Profile Backup does not backup the content of your Facebook Pages. Only your main Profile. See links above for third-party backup systems that offer Page Backups.


Iron Mountain Data Storage & Backups

Iron Mountain is one of Southern Africa’s leading Records Management Specialists. We offer a wide range of customisable data storage and backup solutions that cater to companies large and small. For more information please contact us today.





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